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SSD Service Delivery Manager SE & Gulf Coast

On-siteUS

Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an SSD Service Delivery Manager SE & Gulf Coast based in the United States. As the SSD Service Delivery Manager SE & Gulf Coast, you will lead a high-performing technical services organization responsible for delivering exceptional on-site support across a regional customer portfolio. This role combines operational leadership, customer relationship management, and strategic planning to ensure service excellence, contractual performance, and long-term customer success. You will oversee service delivery teams, drive operational improvements, manage complex escalations, and collaborate with cross-functional stakeholders to enhance mission-critical support capabilities. Working in a remote environment with regional responsibilities, you will play a key role in developing talent, optimizing service operations, and supporting business growth through outstanding customer experiences. This is an excellent opportunity for an experienced service leader passionate about operational excellence, technical services, and people management.

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