Sr. Managed Services Consultant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Managed Services Consultant based in Canada. This role is designed for a customer-focused professional who thrives at the intersection of technology, strategy, and business outcomes. You will act as a trusted advisor for enterprise customers, helping them maximize the value of a powerful customer experience platform. The position combines solution consulting, customer success, platform optimization, and strategic relationship management. You will work closely with global stakeholders to drive adoption, retention, and long-term customer growth. By understanding complex business needs, you will translate challenges into scalable solutions and measurable impact. This opportunity is ideal for someone passionate about SaaS, digital transformation, and helping organizations improve how they engage with customers.