Sr. Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Customer Success Manager based in Canada. Join a customer-focused team dedicated to helping enterprise clients maximize the value of innovative SaaS solutions within the healthcare sector. In this strategic role, you will serve as a trusted advisor to executive stakeholders, driving long-term customer success, adoption, and business outcomes. You'll build lasting partnerships, proactively identify opportunities for growth, and develop strategies to strengthen customer engagement while reducing risk. Working remotely with occasional travel to client sites, you'll collaborate cross-functionally to deliver exceptional customer experiences and contribute to the success of both clients and the broader organization.