Sales Support Coordinator

Why Ecowize? At Ecowize North America, we don’t just clean food production facilities — we safeguard the food supply and protect public health. We’re a mission-driven team, committed to food safety, operational excellence, and people development. The Sales Support Coordinator is an essential, administrative-heavy role designed for an organized, detail-oriented professional who thrives behind the scenes keeping sales operations running flawlessly. You will be the engine of our sales team, managing administrative workflows and optimizing systems to help our field team turn opportunities into long-term success stories. About the Role The Sales Support Coordinator is a dedicated operational resource responsible for fueling Ecowize’s high-growth trajectory. Reporting directly to the VP of Sales, you will bridge the gap between initial prospect engagement and executed contracts by managing the heavy lifting of documentation, CRM maintenance, and cross-departmental scheduling. This role is fast-paced, highly analytical, and essential to our continued growth. You will serve as the internal anchor for the sales division, ensuring our Business Development Managers and executives have accurate data, polished proposals, and seamless administrative backing required to set Ecowize apart from the competition. What You’ll Do ● Support Executive Sales Initiatives: Act as a primary operational partner to the sales leadership team, managing calendar schedules, preparing data for critical meetings, and facilitating smooth communication pipelines. ● Own CRM and Data Hygiene: Manage and continuously update customer data, track pipelines, and log lead interactions inside our sales management systems to ensure total data accuracy. ● Coordinate Proposal Documentation: Assist in drafting, formatting, and proofreading professional bids, contracts, and sales presentations that clearly articulate the Ecowize value proposition. ● Generate Performance Reporting: Compile financial data, track KPIs, and draft data- informed weekly or monthly sales performance reports for leadership. ● Collaborate with Operations and Finance: Act as an internal liaison between Sales, Operations, and Finance to cross-verify client requirements, track billing approvals, and ensure administrative feasibility. ● Track Market and Lead Activity: Organize incoming warm leads, handle preliminary client inquiries and maintain sales database folders so resources are readily accessible. What Success Looks Like You’re a strong fit if you can: ● Transform scattered data and operational notes into highly organized, beautifully formatted business documents. ● Maintain absolute precision and a high level of responsiveness in a fast-paced, remote work environment. ● Anticipate administrative bottlenecks and proactively resolve pipeline logjams before they impact a sale. ● Build strong working relationships with remote team members across North America through clear and empathetic communication. ● Keep complex multi-step workflows on schedule without losing sight of the finer details. Core Competencies Competency Description Process-Driven You find joy in structure, maintain impeccable file organization, and take full accountability for administrative accuracy. CRM Master You are highly proficient in keeping sales tracking systems completely clean, updated, and organized. Hyper-Organized You easily juggle multi-step tasks, prioritize heavy administrative workloads, and meet strict project deadlines. Clear Communicator You are clear, professional, and precise in written emails, internal slack channels, and verbal team settings. Cross-Functional Partner You collaborate effectively with sales, marketing, and corporate operational teams to help the business win. What You Bring ● Experience: 2–3 years of proven success in a sales support, sales coordination, or heavy administrative role. ● Technical Writing Skills: Exceptional proficiency in drafting and formatting professional spreadsheets, text documents, and presentations. ● System Fluency: High comfort level navigating CRM platforms and deep familiarity with Microsoft Office (specifically Excel) and Google Workspace. ● Education: Associate or Bachelor’s degree preferred, or equivalent professional administrative experience. ● Working Requirements: Must be comfortable working in a self-motivated, highly communicative remote setting. The Details ● Job Type: Full-time ● Location: Remote (Work from home) ● Travel: Minimal; occasional travel for team meetings or annual corporate events may be required. ● Schedule: Monday to Friday Compensation & Benefits ● Comprehensive Health, Dental, and Vision Insurance ● 401(k) Plan with Company Match ● Paid Time Off (PTO) and Holiday Pay ● Professional Development Assistance ● Flexible Remote Work Schedule Options Your Future Starts Here At Ecowize, we believe in growing together. The Sales Support Coordinator role offers a foundational opportunity to sharpen your organizational leadership, maximize our internal business capabilities and become a vital driver of our long-term vision. Ready to shape the future of food safety from the comfort of your home office? Apply today and grow with us. #LI-DNI