Renewal Specialist (Tech Touch)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Renewal Specialist (Tech Touch) based in United States. This fully remote role is focused on driving customer retention and revenue growth through a structured and efficient renewal process. The Renewal Specialist will manage a high-volume portfolio of customer accounts, ensuring contracts are renewed smoothly and strategically. Working closely with customer success teams, this role will identify opportunities, address risks, and strengthen long-term customer relationships. The position combines account management, sales operations, negotiation, and data-driven forecasting to maximize renewal performance. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced technology environment. This is an opportunity to directly contribute to customer success while developing expertise in subscription-based business models and renewal strategies.