Renewal Specialist - SaaS Contracts

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Renewal Specialist - SaaS Contracts based in United States. This role is responsible for driving timely, accurate, and successful renewals across a portfolio of software subscription customers.You will work closely with Sales, Customer Success, and Accounting to protect recurring revenue and identify opportunities for account expansion.The position combines customer communication, contract coordination, commercial judgment, and meticulous attention to detail.You will proactively engage customers well ahead of renewal dates, helping them understand their options and align subscriptions with their evolving needs.The role is well suited to someone who enjoys a high-volume environment and wants to build deeper expertise in SaaS contracts and customer-facing operations.You will also handle non-routine renewal situations, balancing customer success with contractual accuracy and business objectives.Working remotely with global customers, you will play an important role in maintaining strong retention and delivering a positive customer experience.