Remote Customer Support Specialist (Dog Training / Pet Services)

Remote Customer Support Specialist (Dog Training / Pet Services) 💼 Full-Time | Remote 💰 Pay: $15–$17/hour 🕒 Schedule: 40h weekly within 7 AM – 11 PM CST 📍 Location: Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN) Start Date: September 14th 2026 About the Role Dog Academy is seeking a Customer Support Specialist to assist clients and trainers in our remote call center support team. This role combines customer service, communication, and a passion for animals. What You’ll Do •Assist clients via phone, chat, and video •Support trainers and clients with program questions •Maintain strong customer relationships •Resolve issues efficiently and professionally Minimum Requirements •Customer support or call center experience preferred •Strong communication and interpersonal skills •Basic knowledge of dog training (preferred) •Comfortable using multiple systems Why Join Us •Work from home full-time •Make a real impact helping dogs and owners •Collaborative and supportive team environment Hiring Process Applicants must complete an assessment through Test Gorilla prior to interviews. Equal Opportunity Employer We are an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.