Remote CSR Agent Entry Level

AO Globe Life is hiring professionals who are ready to step into a remote career that offers long-term growth, flexibility, and meaningful work. If you’ve worked in customer service, hospitality, retail, healthcare, or any people-focused role, this opportunity allows you to apply those skills in a new environment where your experience actually moves you forward. In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, provide support, and help clients make informed decisions while building a stable, long-term career. What You’ll Be Doing Meet with clients virtually using Zoom Walk individuals and families through available programs Answer questions and guide clients through next steps Support clients through onboarding and ongoing communication Maintain simple digital records and documentation Deliver a professional, client-first experience Participate in training, mentorship, and development sessions Why Career Changers Apply 100% remote — no commute, more control over your time Flexible scheduling that fits your lifestyle Clients have already requested to be contacted Transfer your existing experience into a new career path Structured training and ongoing mentorship Clear path into leadership and advancement opportunities Long-term growth with performance-based progression What You’ll Need Must be authorized to work in the United States Experience working with people (customer service, healthcare, retail, etc.) Strong communication and organizational skills Comfortable working independently in a remote environment Laptop or computer with camera + reliable internet Motivated and ready for a career transition About AO Globe Life AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.