Project and Migration Manager (U.S.)

About Us We’re a global team with a mission to enable professional research online. Headquartered in Irvine, California, IntelliSurvey has spent over two decades evolving our market research platform to help clients uncover insights that matter. With a strong presence in the U.S. and a talented team around the world, we specialize in complex research methodologies that others shy away from — continuously enhancing our technology to meet the needs of modern researchers. Job Summary We are looking for a highly skilled Project and Migration Manager to manage end-to-end survey projects while leading the successful migration of clients from competitor platforms. This hybrid role blends deep technical expertise, hands-on project execution, and consultative problem-solving. If you are a detail-oriented, solutions-driven professional with mastery in enterprise survey platforms and you’re excited to help clients transition seamlessly to a new survey ecosystem—we’d love to talk. What You'll Do Migration Focus Leverage mastery-level knowledge of a competing enterprise survey platform to quickly achieve expert proficiency in IntelliSurvey. Identify opportunities to re-create, streamline, or improve competitor workflows within IntelliSurvey. Build surveys that structure data to align with conventions familiar to migrated clients. Develop reusable, exemplar IntelliSurvey content for plug-and-play use. Partner with Product teams to highlight migration challenges and recommend ecosystem improvements. Provide proactive guidance and support to clients adjusting to IntelliSurvey’s environment, anticipating potential migration-related issues before they arise. Project Management Focus Manage small and mid-sized survey projects from bid review through launch, fieldwork, and delivery. Review and approve bids and project plans within PM scope and oversight limits. Program surveys, coordinate internal QA resources, and conduct thorough testing and verification. Oversee fielding activities, ensuring careful quota management and minimizing sample waste. Communicate project updates, risks, and changes clearly to clients and internal teams. Collaborate with Senior Project Managers and other internal stakeholders on large or complex projects. Follow established coding, programming, and communication conventions while continually improving understanding of the “why” behind them. Assist in testing new platform features, identifying bugs, and submitting detailed tickets. Stay current on release notes and adopt updated standards and best practices. What we are looking For BA/BS degree preferred, or equivalent experience. Minimum 6 years of enterprise survey programming experience (Decipher, Qualtrics, Confirmit, or similar). Minimum 2–5 years in a client-facing role within research operations or technical services. Strong proficiency in advanced computer operations, Microsoft Office, and complex spreadsheet manipulation. Basic understanding of HTML, CSS, JavaScript, and/or Python. Demonstrated ability to troubleshoot complex logic, technical configurations, and data structures. Why You’ll Love Working Here 100% Remote: Work from anywhere, aligning with PST hours. 401(k) with Company Match: Save for the future with up to a 4% company match. Flexible Hours: Maintain a healthy work-life balance with flexible scheduling. Career Growth: Learn from industry experts and advance within a supportive, collaborative team. Inclusive Culture: We value diversity and are committed to fostering an inclusive workplace. All offers of employment are contingent upon successfully passing a background check. This employer uses E-Verify to confirm employment eligibility.