Patient Experience Representative

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Patient Experience Representative based in Canada. This role offers the opportunity to directly improve the healthcare experience by helping patients access and understand their medical information through innovative digital solutions. The Patient Experience Representative will be a key point of contact for patients, providing compassionate support and guidance throughout their care journey. Working in a fast-paced healthcare technology environment, this position combines customer service excellence, technical problem-solving, and meaningful patient interactions. The successful candidate will help users navigate digital healthcare tools while sharing valuable insights that contribute to product improvements. This remote opportunity is ideal for someone who is empathetic, organized, and passionate about making healthcare more accessible and patient-centered. The role provides a strong foundation for career growth while contributing to a mission-driven organization transforming how patients engage with their health information.