Mortgage Underwriting Manager

The Opportunity The Underwriting Manager leads the daily operations of the underwriting team, overseeing underwriting decisions, pre-approvals, and loan-specific reviews to ensure accuracy, quality, and timely execution. This role partners closely with Sales, Processing, Closing, and other cross-functional teams to drive operational excellence, maintain regulatory and investor compliance, and promote consistent underwriting practices. The ideal candidate is a collaborative leader with strong mortgage underwriting expertise, a passion for developing high-performing teams, and a commitment to delivering exceptional service while supporting the company's growth objectives. What You'll Do Manage underwriting department’s personnel including training, hiring, coaching, mentoring, and setting operations and service goals Participate in the establishment, monitoring and enforcement of a clear set underwriting metrics that balance throughout with loan file quality Champion best-in-class service levels that deliver on our brand promise of “fast, simple and dependable” Provide recommendations to management on process improvement opportunities within the department and outside where applicable Collaborate with departments across the organization to foster a streamlined process and drive quality improvement Review daily, weekly, and monthly productivity, pipelines and turn times, and distribute accordingly to maintain clean pipelines and saleable loans Provide feedback to management on productivity, quality, and areas of concern Participate in continued development of loan guidelines and ensure originated loans fully conform to our guidelines and the contracted reps and warranties Focus on continual operational improvement with automation, process mapping, and personnel training Primary and first point of contact to answer questions regarding guidelines and SOPs, and escalate issues to senior management when necessary Promote a positive culture where team members enjoy their work and take pride in personal and company achievements Perform other duties as assigned based on business needs Authorized Remote Locations: AL, AR, AZ, FL, GA, IL, IN, KS, KY, LA, NC, SC, TX, UT Salary Range: $105,000- $130,000 annually (Exempt) What We Are Looking For: 5+ years of experience as a Mortgage Underwriter or related position 1+ years of supervisory experience Advanced manual underwriting skills and independent decision-making ability Proven ability to manage time-sensitive, high-complexity pipelines Strong initiative, reliability, and commitment to quality and team success Technology-savvy with experience working across multiple underwriting systems Excellent written and verbal communication skills High School Diploma or GED required What We Prefer to Find: Someone with underwriting experience with Non-QM and DSCR Loans Someone with an Associate and/or bachelor's degree in business or a related industry area major