Manager of Construction Operations

About This Role SpartanX is seeking an experienced Manager of Construction Operations to oversee service operations, roofing coordination, subcontractor performance, and cross-functional project execution across active markets. This leadership role is responsible for ensuring projects are completed efficiently, service issues are resolved promptly, roofing activities are coordinated effectively, and third-party partners meet SpartanX quality standards. The ideal candidate understands how installation, service, roofing, inspections, permitting, scheduling, and customer experience all work together to create operational success. This position requires a highly organized leader who can manage multiple priorities simultaneously while driving accountability, operational efficiency, and exceptional customer outcomes. What You'll Do Service & Repairs Management Oversee residential solar service and repair operations across active markets Monitor service performance, completion timelines, and first-visit resolution rates Review escalated service issues and develop corrective action plans Coordinate service resources to ensure timely homeowner support Identify recurring service trends and implement operational improvements Roofing Coordination Manage roofing-related project activities, including detach and reset operations Coordinate project timelines between roofing contractors, installation teams, and operations departments Ensure roofing work is completed according to company standards and project requirements Resolve roofing-related operational challenges and scheduling conflicts Support homeowner communication regarding roofing timelines and expectations Subcontractor & Third-Party Management Manage relationships with subcontractors, roofing vendors, and third-party service providers Monitor subcontractor performance, quality standards, and completion timelines Conduct performance reviews and maintain accountability standards for external partners Ensure third-party vendors comply with company requirements, safety expectations, and customer service standards Assist with onboarding and evaluating new subcontractor relationships Cross-Functional Operations Leadership Collaborate with permitting, scheduling, inspections, service, installation, engineering, and sales teams Support operational planning and resource allocation across departments Identify bottlenecks and implement process improvements that increase efficiency and scalability Monitor operational KPIs and provide performance reporting to leadership Assist with project escalations and operational problem-solving initiatives Ensure projects move efficiently through all stages of construction and post-install support Qualifications Previous solar operations, construction management, service management, or field leadership experience required Strong understanding of residential solar operations and project workflows Experience managing subcontractors, vendors, or field service teams Strong organizational, troubleshooting, and problem-solving skills Ability to manage multiple projects, departments, and priorities simultaneously Professional communication and leadership abilities Experience with CRMs, project management systems, and operational software platforms Strong customer service mindset and operational accountability focus Preferred Qualifications Previous construction operations management experience Experience managing roofing operations or detach and reset projects Experience with service operations and warranty-related workflows Solar industry experience preferred Experience supporting multi-market operations OSHA 10 or OSHA 30 certification What We Offer Competitive compensation based on experience Leadership opportunity with direct operational impact Health insurance offerings Vehicle allowance or approved travel support Opportunities for advancement within a rapidly growing solar company Team-focused culture built on accountability, professionalism, and operational excellence Legal Disclaimer SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.