Manager, Customer Success

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Customer Success based in the United States. This is a high-impact leadership opportunity for an experienced Customer Success professional who enjoys building scalable post-sales strategies and developing high-performing teams. You will lead a team of Customer Success Managers focused on strategic accounts, helping customers achieve measurable outcomes and long-term value. The role combines people leadership, operational excellence, customer advocacy, and cross-functional collaboration across the organization. You will create structure, improve processes, and establish success frameworks that strengthen customer relationships at scale. Working in a remote and mission-driven environment, you will help organizations maximize the value of innovative data and technology solutions. This position is ideal for a strategic, customer-focused leader who thrives in ambiguity and enjoys turning insights into action.