Implementation Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Implementation Specialist based in Canada. This role offers the opportunity to lead customer onboarding journeys and help organizations successfully adopt a modern SaaS platform. You will manage implementations from initial discovery through launch, ensuring customers achieve value quickly and effectively. Working in a collaborative and remote-friendly environment, you will partner with teams across sales, product, engineering, and customer success. The position combines project ownership, technical configuration, customer training, and strategic stakeholder management. You will play a key role in creating seamless customer experiences while improving scalable implementation processes. This is an ideal opportunity for a customer-focused professional who enjoys solving complex challenges and driving measurable impact.