Fully Remote Customer Service Agent

AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists. In this role, you will work with individuals and families across the United States to help them better understand and access important supplemental benefit programs. We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit options, allowing you to build valuable professional experience while working from home. Responsibilities Connect with individuals who have expressed interest in learning about benefit programs Schedule and conduct virtual consultations with clients via Zoom Explain benefit options clearly and assist clients through the enrollment process Maintain accurate digital records and follow up with clients as needed Provide professional customer support and build positive client relationships Participate in ongoing training sessions and professional development meetings Qualifications Strong communication and interpersonal skills Organized, dependable, and comfortable working independently Confident using digital tools and virtual meeting platforms such as Zoom Experience in customer service or client-facing roles is helpful but not required Requirements Must be legally authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with a functioning webcam About AO Globe Life AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. With more than 70 years of service, our organization continues to grow by offering meaningful remote career opportunities focused on service, integrity, and professional development.