Director, Direct-to-Patient Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Direct-to-Patient Operations based in United States. This executive operations role will lead the design, launch, and ongoing optimization of a direct-to-patient healthcare delivery model. The position will oversee critical operational infrastructure, ensuring seamless patient journeys across digital intake, telehealth, fulfillment, billing, and support programs. You will play a key role in bringing an innovative healthcare offering to market while building scalable processes for long-term growth. The role combines operational leadership, systems thinking, cross-functional collaboration, and team development within a fast-paced launch environment. You will partner with commercial, technology, compliance, access, and external service teams to deliver reliable, patient-centered experiences. The ideal candidate will bring deep expertise in healthcare operations, digital health models, and building high-performing teams under complex conditions.