Director, Client Management (Director, Client Relationship)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Client Management (Director, Client Relationship) based in the United States. This leadership role is responsible for driving client satisfaction, retention, and long-term value by overseeing a high-performing client relationship team. The position serves as a strategic partner to customers, ensuring their needs are understood and effectively addressed. You will collaborate closely with sales, operations, and product teams to strengthen relationships and support business growth. The role combines team leadership, customer success strategy, operational excellence, and executive-level communication. You will help shape scalable processes, improve client experiences, and identify opportunities to expand partnerships. This is an opportunity to make a meaningful impact in a collaborative, technology-driven environment focused on improving healthcare outcomes.