Deputy Program Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Deputy Program Manager based in the United States. This role supports the successful delivery of a complex, mission-critical technology program serving a major federal customer.You will work closely with program leadership, customer stakeholders, technical teams, project managers, engineers, and vendors to maintain strong operational execution.The position spans 24/7 service desk operations, AI-enabled tools, deskside support, hardware services, cybersecurity, engineering, and IT service management.You will help translate strategic priorities into actionable plans while ensuring schedules, quality, compliance, and customer expectations remain on track.As a trusted deputy to the Program Manager, you will provide continuity of leadership, solve complex challenges, and help manage multiple concurrent workstreams.The environment is fast-paced and collaborative, with a strong focus on innovation, customer experience, and mission outcomes.This opportunity is well suited to an experienced program management professional who thrives at the intersection of technology, operations, people, and customer relationships.