Customer Success Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Specialist based in Ireland. This role offers the opportunity to support customers through critical technology transitions within a fast-growing global software environment. As a Customer Success Specialist, you will guide users through migration, onboarding, and training processes while helping them unlock the full value of a modern SaaS platform. Working closely with customers and internal teams, you will build trusted relationships, solve challenges, and ensure a smooth adoption journey. This position is ideal for a customer-focused professional who enjoys communication, problem-solving, and helping businesses succeed with digital solutions. You will play a key role in improving customer satisfaction, strengthening retention, and contributing to continuous improvements in customer experience within an international remote-first team.