Customer Success Specialist - Food Science

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Specialist - Food Science based in Austria. This remote opportunity is ideal for a customer-focused professional who enjoys building lasting client relationships while supporting businesses in regulated industries. In this role, you will serve as the primary point of contact throughout the customer journey, providing consultative guidance, coordinating projects, and ensuring an outstanding client experience from inquiry to completion. You will collaborate with cross-functional teams to deliver laboratory testing and labeling solutions while helping customers understand technical information in a clear and practical way. The position combines customer success, inside sales, and project coordination in a dynamic remote environment where organization, responsiveness, and communication are essential. This is an excellent opportunity to make a meaningful impact by helping customers achieve compliance and successfully bring products to market.