Customer Experience Specialist: Retail

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Experience Specialist: Retail based in United States. This role is focused on creating exceptional experiences for retail partners through thoughtful support, problem-solving, and proactive relationship building. You will serve as a key point of contact, helping resolve challenges while improving processes and strengthening partner satisfaction. The position combines customer service expertise, analytical thinking, and collaboration across multiple internal teams. You will work in a fast-moving environment where your insights help shape better products, services, and support experiences. This opportunity is ideal for someone who enjoys solving complex issues and building trusted relationships with external partners. You will contribute to a platform that connects communities with essential services while helping retail partners succeed. The role offers the flexibility of remote work within a collaborative and customer-focused team environment.