Collections Agent – High Value At Risk (HVAR)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Collections Agent – High Value At Risk (HVAR) based in Canada. This role offers the opportunity to support customers through complex financial situations while helping protect portfolio performance and reduce financial risk. The position focuses on managing high-value at-risk accounts through thoughtful analysis, negotiation, and customer-focused solutions. You will use strong collections expertise, communication skills, and problem-solving abilities to identify root causes and create effective resolutions. Working within a remote environment, you will collaborate with internal teams to balance customer relationships with organizational risk management objectives. The ideal candidate is a confident and analytical professional who can handle sensitive conversations with empathy, professionalism, and sound judgment. This is an opportunity to contribute to meaningful financial outcomes while developing expertise in collections, compliance, and risk management.