Client Success Specialist, Commercial Risk-Middle Market

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Success Specialist, Commercial Risk-Middle Market based in United States. This role is responsible for delivering a seamless client experience by managing key commercial insurance processes and renewal activities. The position supports clients through complex policy lifecycle activities, ensuring accuracy, compliance, and timely execution. You will collaborate with relationship managers, carriers, vendors, and internal teams to resolve challenges and improve service delivery. The role combines insurance expertise, operational excellence, and strong communication skills to support client retention and satisfaction. Working remotely within the United States, you will contribute to process improvements and scalable service solutions. This opportunity is ideal for a detail-oriented professional who enjoys problem-solving, relationship building, and continuous learning.