Analista de Suporte e Atendimento Pleno

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista de Suporte e Atendimento Pleno based in Brazil. Join a customer-focused technology team dedicated to delivering exceptional support for innovative SaaS solutions serving the telecommunications industry. In this role, you will work closely with clients, helping them maximize the value of products designed for fiber optic network management while resolving technical questions with efficiency and professionalism. You will collaborate with cross-functional teams, contribute to continuous service improvements, and play a key role in ensuring customer satisfaction. This is an excellent opportunity for professionals who enjoy combining technical expertise with outstanding communication in a collaborative and fast-paced environment.