Analista de Customer Service Pl

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista de Customer Service Pl based in Brazil. This role offers the opportunity to support customer service operations by ensuring efficient order management and reliable delivery performance across a complex supply chain environment.The successful candidate will coordinate order flows, monitor service indicators, and collaborate with multiple teams to ensure customer needs are met.You will play a key role in improving operational visibility, preventing service disruptions, and driving continuous process improvements.Working closely with commercial, logistics, planning, finance, and operations teams, you will help optimize delivery performance and customer satisfaction.This position combines analytical skills, supply chain knowledge, and strong communication abilities to solve challenges and improve processes.You will contribute to data-driven decision-making by monitoring KPIs and identifying opportunities for greater efficiency.This is an ideal opportunity for a customer service and supply chain professional looking to make an impact within a global and collaborative environment.